HIPAA Compliance When Transmitting Digital Files

mm Written by Andrew Sedler

HIPAA Compliance When Transmitting Digital Files
Communication is one of the most important aspects that will facilitate your successful relationship with a dental lab. In today’s world, communication is often in a digital form including images, prescriptions, .stl files, to name a few. Today’s world also brings concerns for data security and must include considerations for patient’s health information (PHI), especially from the perspective of HIPAA compliance.
There are several ways to transmit digital information to the dental lab. In this article, I will discuss some of the more common electronic data pathways but will focus on what we consider at Burbank Dental Lab to be the safest and most efficient pathway for HIPAA purposes.

What You Will Learn In This Article

HIPAA violations are a serious matter.

In 2015, the first dentist to be fined for a HIPAA violation sent a warning to dental offices nationwide about the importance regarding HIPAA compliance. Interestingly, the penalty paid was not issued by the Department of Health and Human Services’ Office for Civil Rights (OCR), but by the Office of the State Attorney General.
Penalites for Texting in Violation of HIPAA
Some violations also carry criminal charges with them, resulting in jail time for violators.

What is a covered entity and what is a business associate?

"Covered entities are defined in the HIPAA rules as (1) health plans, (2) health care clearinghouses, and (3) health care providers who electronically transmit any health information in connection with transactions for which HHS has adopted standards. Generally, these transactions concern billing and payment for services or insurance coverage. For example, hospitals, academic medical centers, physicians, and other health care providers who electronically transmit claims transaction information directly or through an intermediary to a health plan are covered entities. Covered entities can be institutions, organizations, or persons.”

"Business Associate – A person or entity who, on behalf of a covered entity, performs or assists in performance of a function or activity involving the use or disclosure of individually identifiable health information, such as data analysis, claims processing or administration, utilization review, and quality assurance reviews, or any other function or activity regulated by the HIPAA Administrative Simplification Rules, including the Privacy Rule.”. . . "A member of a covered entity’s workforce is not one of its business associates. A covered entity may be a business associate of another covered entity.”

U.S. Department of Health and Human Services, National Health Institute

Do you need a business associate agreement with dental labs?

Human Services - Office for Civil Rights (OCR)  said, "a covered entity such as a dentist is not required to have a business associate agreement with another health care provider such as a dental laboratory when disclosing [protected health information] for treatment of an individual.” ADA News, OCR responds to question about dental labs, business associate agreements, March 22, 2017, by Jennifer Garvin

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Standard Methods for Transmitting Patient/Case Information to the Lab

Instructions for Using The Burbank Dental Lab Secure Portal

Begin by visiting the Burbank Dental Lab website at https://burbankdental.com.

In the upper Right, Click on Account Login (see below) which will connect you to the Burbank Dental Lab Customer Web Portal.

First Time: Register and Create A Username and Password

If you are in need of assistance, to set-up and access the Burbank Dental Lab customer portal, please feel free to contact customer service at 800.336.3053.

Keeping your patient’s health information secure is both an obligation to your patient’s privacy, and an essential legal practice safety practice. Burbank Dental Lab is dedicated to assisting you in keeping your patient’s information secure and to facilitating an easy to use workflow for communication that is essential to the successful creation of Smiles By Design.

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Fabrication
of the future
is here!

Burbank Dental Lab has three new state-of-the-art Carbon M2 printers. We are very excited about the options that these cutting-edge printers will allow us to offer our dental clients. Here are some of the advantages that these printers will begin to deliver to you and your dental practice.

Our New
State-Of-The-Art
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Carbon offers a highly dependable 3D manufacturing solution for many dental applications with its breakthrough Digital Light Synthesis™ technology, enabled by a wide range of dental materials.