“As a new customer to Burbank Dental Lab, I was pleasantly surprised at the interest the staff expressed for the INDIVIDUAL needs of my patients. As an academic, my ideal is to avoid standardization. While such a standard “cookie-cutter” approach to practice is often more efficient than planning precision care, such average therapy can miss subtle nuances that make the difference between success and failure. When I explained this philosophy to Tony, Burbank’s chief administrator, he immediately reassured me that he would make sure my laboratory work was precisely tailored to my patients’ unique needs. Practical experience over the last two years has proven his words true. Every member of the staff has been solicitous and respectful to me and the principles of excellence. I volunteered this testimonial because I want my colleagues to know that a true, ingenious, and efficient meeting of minds between doctors and laboratory support staff is indeed possible with Burbank Dental Lab.”